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Contact Us

Nine PBS
3655 Olive Street
St. Louis, MO 63108
Directions and parking information for Nine PBS.

Phone: (314) 512-9000
Fax: (314) 512-9005
Email: contactus@ninepbs.org

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Reception Hours 
If you plan to visit without an appointment, please call (314) 512-9000 ahead of time to ensure someone will be available to welcome you. 

Mondays: 9 am–2 pm 
Tuesdays: 8:30 am–4 pm 
Wednesdays: 9 am–2 pm 
Thursdays: 8:30 am–4 pm 
Fridays: No receptionist on duty 

Nine PBS Viewer & Member Services
For questions about programs on Nine PBS, changes of address, Nine PBS Magazine delivery, Nine PBS Passport, general station information and questions about membership or pledge, call (314) 512-9199 or (800) 729-9966 or send your letters by email to contactus@ninepbs.org. Member service hours by phone are Monday–Friday, 9 am–5 pm.

Main Switchboard
Access a staff directory, a Nine PBS department or the receptionist by calling (314) 512-9000. To send a fax to the Nine PBS, call (314) 512-9005. Telephones are staffed weekdays from 9 am to 5 pm. At all other times, callers may leave a recorded message that will be noted and responded to if so desired.

Gift/Donation Opportunities
To learn about how we can help with your estate or major gift planning, contact our planned giving office at (314) 512-9129 or by email: plannedgiving@ninepbs.org.

Public Relations
For media inquiries or to reach our promotions department, please contact Sarah Brandt, Director of Communications, sbrandt@ninepbs.org, (314) 359-2121.

Volunteer Opportunities
Meet new people and enjoy the creative atmosphere of a television station in person by volunteering. For more information, visit our Volunteer page or contact Cindy La, Volunteer Coordinator, cindyla@ninepbs.org or (314) 512-9634.

Troubleshooting Your TV Reception
First please view information which we hope will assist viewers having reception issues. Contact (314) 512-9000 for further assistance.

Independent Production Submission
Alongside national PBS programs and local programs, Nine PBS is committed to providing local producers and filmmakers opportunities to distribute their content through our multiple platforms. Learn more.

Website Questions
For questions specifically related to the Nine PBS website, email: webmaster@ninepbs.org. For questions about Nine PBS Passport, please call (314) 512-9199 or (800) 729-9966 or email contactus@ninepbs.org

PBS Support Homepage
Find helpful articles or file a ticket with PBS for assistance with issues related to watching videos online or on any of the PBS Apps.